FAQ

Which software do the mice work with?
Logitech onboard memory manager.

What switches do you use on your mice?
We use Kailh Red GM 4.0 switches.

Can you make me a custom mouse that's not in the store?
We unfortunately do not do commissions (yet), we only offer the colors and shapes available in our shop.

What kind of mouse feet do I get on my mouse?
We use 100% PTFE feet with rounded edges.

Can I use any mouse feet on your mice?
Yes you can as long as they are not thicker than 0.8mm.

How long does shipping take?
Mod kits take 2 weeks anywhere worldwide and pre-builts 2 weeks worldwide, one week EU and 2 days within Germany.

How does charging work?
The mouse is chargeable via Micro USB cable, your mouse is fully charged when the green LED stops blinking. One charge lasts about 100h.

How do you make your mice?
We 3D print the shell, use the G305 or G603 electronics and a micro USB rechargeable AAA battery.

If the mouse breaks, do I get a replacement?
We usually send out either replacement parts or mice, depending on the issue. In case you have an issue with our mice, please contact us here.

Your mice are wireless, does that mean that they have a delay?
Our mice have almost no delay thanks to the electronics we use - Logitech's Lightspeed technology.

Do the shapes have the same dimensions as the original ones?
We try to replicate them the best we can! All shapes are based on 3D scans.

What is the difference between mod kits and complete mods?
Our mod kits come unassembled and without electronics. Complete mods come fully assembled and ready to go!

Do I get the instructions available for the mod kits?
Yes, there are detailed step-by-step instructions coming with each mod kit that you order.

I don't have a screwdriver, which one do I need?

The screwdriver we recommend getting is a small cross Phillips screwdriver, often used to operate with smartphones as well.

The mouse I want is sold out, when will it be back in stock?
We restock regularly, to get notified about your mouse being available in stock again, check out this.

Why did you stop selling the design files?

After providing the design files for several months, multiple people used this to resell the files and printed shells. Allowing this to happen again would ruin this project in the long run. Our solution is that it's possible to only buy the shells.  Check Mod kits here.

What's your return policy?

We accept returns that get shipped back within the first two weeks after arrival if the product is in a condition that makes it possible to resell it.