Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

We built and ship all orders from Germany.

MOD-KIT orders are shipped the next business day. PRE-BUILTS are being build after you order them. The building process can take up to two days.

Delivery times are as follows:

Standard Shipping:

• Worldwide: approximately 2 weeks
• Within the EU: about 7 days
• Within Germany: 2 days

Please note that tracking updates may not be available immediately after shipping. This is because your package is first sent to our German distributor before being forwarded to you. This process helps us offer low shipping rates worldwide.

Express Shipping:

• Worldwide: up to 5 days
• Within the EU: about 2 days
• Within Germany: 1 day

Enter your tracking number in one of these sites:

German Customers: DHL

MOD-KITs: Parcelsapp

PRE-BUILTs: Parcel.One

Express Shipping: UPS Tracking

We accept returns that get shipped back within the first two weeks after arrival if the product is in the same condition it was delivered to you.

EU countries don't pay customs fees, for other countries outside of EU you can calculate the approximate value using sites like this one.

You get free shipping with a minimum order value of

150€

~167USD

~126GBP

~24120JPY

~225CAD

The "ULTRAGRIP" collection is an improved version of the last collection with an upgraded coating providing a super good grip even without grip tape.

Our MOD-KITs come unassembled and without electronics. They include everything you need to build the mouse at home: mouse shell, skates, screwdriver, battery, etc. The only thing you need to have is a mouse for its electronics.

PRE-BUILTs come fully assembled. As the name suggests, we build the PRE-BUILT for you and send you a ready-to-use mouse.

Yes, we will make one mouse per month as for now, you can suggest a price you are willing to pay for the mouse and give us detailed instructions here.

We use Kailh Red GM 4.0 switches for Logitech mods. Razer mods come with the optical Razer switches.

Yes you can as long as they are not thicker than 1.2mm.

Logitech mods
Logitech onboard memory manager

or

G HUB

Razer mods

Synapse

Yes, there are detailed step-by-step instructions coming with each MOD-KIT that you order: Instructions.

The TOP-CHARGING mods are chargeable with a magnetic charging cable - your mouse is fully charged when the green LED stops blinking. One charge lasts about 100h.
The FRONT-CHARGING mods simply work with USB-C.

We are sending with every order the necessary screwdriver. If you want to buy another one yourself we recommend getting a small cross Phillips screwdriver, often used to operate with smartphones as well.

Logitech mods:
Try re-pairing the mouse with the dongle using "Logitech Onboard Memory Manager" or G HUB and select "Settings" -> "Device Pairing Tool".
Razer mods:
For Viper V2 PRO mods use the HyperSpeed Dongle Utility

We advice removing all other wireless dongles from your PC. Make sure your mouse is fully charged. If the problem occurs again, please contact us here and we will get back to you as soon as possible.

Since the mice are 3D printed, it can happen that the shell is slightly warped after some time. A good solution is to add a layer of double sided tape under one of the feet. If you have Tiger ICE G305 skates, try removing the thin white strip under one of the skates that touches the ground to make it stand out less.

While PMM mice are build very durable, it can happen that something breaks. We usually send out either replacement parts or mice, depending on the issue. In case you have an issue with our mice, please contact us.